All good things come to those who wait.

↓ Case Study

Answering the call from Carphone Warehouse

Collaborating with Jeremy Hinds again, this time at mobile phone company, Carphone Warehouse.

In the first instance, I was brought in to design and illustrate a small booklet called 'Wow — Ways of working', that Jeremy had conceived to encourage positive working behaviour.

It addressed general etiquette, such as p's and q's, time-keeping, listening, countanance and recognising colleagues but also aided a more entrepreneurial 'think customer' approach.

Co-founder and chairman, Sir Charles Dunstone loved the book and at that stage I was brought in as a more permanant consultant.

Client Carphone Warehouse
Year 2014 —
Role Art Director

Please note: When I edit these showreel examples I obviously highlight my own art direction, animation and motion design contributions but that certainly doesn't mean that I am entirely responsible for every visual shown. I have been fortunate to collaborate with many exceptionally talented colleagues — those that I can recall at the time of writing are listed below:


Colleagues
Jeremy Hinds — Group Reward & Corp HR Director
Andrea Bryan — HR Director
Paul O'Hara — Director
Simon Doster — HR Director
Sir Charles Dunstone — Co-founder and chairman

Andrew supported ‘Project Simplify’ by creating a campaign to re-educate store colleagues in processes and systems through captivating creative design.

Jeremy Hinds, Group Reward & Corp HR Director — Dixons Carphone


Dixons Carphone - HR Ops Roadmap

Dixons Carphone - HR Ops Roadmap.  HR Operations drive and deliver professional, quality, compliant service and support, adding value and enabling the business to operate and to always put their customers first.

Project Dixons Carphone - HR Ops Roadmap
Date July 2016

Dixons Carphone - HR Ops Roadmap - Hero

Dixons Carphone - HR Ops Roadmap - Peak Season

Dixons Carphone - HR Ops Roadmap - Start of year

Dixons Carphone - HR Ops Roadmap - Travel

Dixons Carphone - HR Ops Roadmap - Pit stops


Dixons Carphone - Useful Info Guide

Useful Info Guide'  - Tri-fold A4 handout or Dixons Carphone.

Project Dixons Carphone - Useful Info Guide
Date April 2016

Dixons Carphone - Useful Info Guide - external

Dixons Carphone - Useful Info Guide - internal


Dixons Carphone - New Colleague User Guide

New Colleague User Guide for Dixons Carphone.

Project Dixons Carphone - New Colleague User Guide
Date November 2015

Dixons Carphone - New Colleague User Guide - Guide and Contents

Dixons Carphone - New Colleague User Guide - Booking an absense

Dixons Carphone - New Colleague User Guide - Onboarding someone

Dixons Carphone - New Colleague User Guide - Misc.


Dixons Carphone - User Guides

User Guides for Dixons Carphone, May 2015.

Project Dixons Carphone - User Guides
Date May 2015

Dixons Carphone - User Guides - Timesheets & Onboarding

Dixons Carphone - User Guides - Internal Transfer Process

Dixons Carphone - User Guides - Queries & Escalations


Carphone Warehouse - Calendar

Managers Calendar for Carphone Warehouse.

Project Carphone Warehouse - Calendar
Date April 2015

Carphone Warehouse - Calendar - Front

Carphone Warehouse - Calendar - May 2015

Carphone Warehouse - Calendar - Detail

Carphone Warehouse - Calendar - Layout

Carphone Warehouse - Calendar - Front


Wow - Booklet

Wow (Ways of Working) booklet.
Author & Concept by Jeremy Hinds

Project Wow - Booklet
Date April 2015

Wow - Booklet - 5 and 6

Wow - Booklet - 13 and 14

Wow - Booklet - 3 and 4

Wow - Booklet - 11

Wow - Booklet - 9 and 10


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