All good things come to those who wait.
↓ Case Study
Answering the call from Carphone Warehouse
Collaborating with Jeremy Hinds again, this time at mobile phone company, Carphone Warehouse.
In the first instance, I was brought in to design and illustrate a small booklet called 'Wow — Ways of working', that Jeremy had conceived to encourage positive working behaviour.
It addressed general etiquette, such as p's and q's, time-keeping, listening, countanance and recognising colleagues but also aided a more entrepreneurial 'think customer' approach.
Co-founder and chairman, Sir Charles Dunstone loved the book and at that stage I was brought in as a more permanant consultant.
| Client | Carphone Warehouse |
| Year | 2014 — |
| Role | Art Director |
Please note: When I edit these showreel examples I obviously highlight my own art direction, animation and motion design contributions but that certainly doesn't mean that I am entirely responsible for every visual shown. I have been fortunate to collaborate with many exceptionally talented colleagues — those that I can recall at the time of writing are listed below:
| Colleagues |
|---|
| Jeremy Hinds — Group Reward & Corp HR Director |
| Andrea Bryan — HR Director |
| Paul O'Hara — Director |
| Simon Doster — HR Director |
| Sir Charles Dunstone — Co-founder and chairman |
Andrew supported ‘Project Simplify’ by creating a campaign to re-educate store colleagues in processes and systems through captivating creative design.
Dixons Carphone - HR Ops Roadmap
Dixons Carphone - HR Ops Roadmap. HR Operations drive and deliver professional, quality, compliant service and support, adding value and enabling the business to operate and to always put their customers first.
| Project | Dixons Carphone - HR Ops Roadmap |
| Date | July 2016 |
Dixons Carphone - HR Ops Roadmap - Hero
Dixons Carphone - HR Ops Roadmap - Peak Season
Dixons Carphone - HR Ops Roadmap - Start of year
Dixons Carphone - HR Ops Roadmap - Travel
Dixons Carphone - HR Ops Roadmap - Pit stops
Dixons Carphone - Useful Info Guide
Useful Info Guide' - Tri-fold A4 handout or Dixons Carphone.
| Project | Dixons Carphone - Useful Info Guide |
| Date | April 2016 |
Dixons Carphone - Useful Info Guide - external
Dixons Carphone - Useful Info Guide - internal
Dixons Carphone - New Colleague User Guide
New Colleague User Guide for Dixons Carphone.
| Project | Dixons Carphone - New Colleague User Guide |
| Date | November 2015 |
Dixons Carphone - New Colleague User Guide - Guide and Contents
Dixons Carphone - New Colleague User Guide - Booking an absense
Dixons Carphone - New Colleague User Guide - Onboarding someone
Dixons Carphone - New Colleague User Guide - Misc.
Dixons Carphone - User Guides
User Guides for Dixons Carphone, May 2015.
| Project | Dixons Carphone - User Guides |
| Date | May 2015 |
Dixons Carphone - User Guides - Timesheets & Onboarding
Dixons Carphone - User Guides - Internal Transfer Process
Dixons Carphone - User Guides - Queries & Escalations
Carphone Warehouse - Calendar
Managers Calendar for Carphone Warehouse.
| Project | Carphone Warehouse - Calendar |
| Date | April 2015 |
Carphone Warehouse - Calendar - Front
Carphone Warehouse - Calendar - May 2015
Carphone Warehouse - Calendar - Detail
Carphone Warehouse - Calendar - Layout
Carphone Warehouse - Calendar - Front
Wow - Booklet
Wow (Ways of Working) booklet.
Author & Concept by Jeremy Hinds
| Project | Wow - Booklet |
| Date | April 2015 |
Wow - Booklet - 5 and 6
Wow - Booklet - 13 and 14
Wow - Booklet - 3 and 4
Wow - Booklet - 11
Wow - Booklet - 9 and 10
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